When “Generosity” Costs You More Than You Think
Discounting feels generous, but the math tells a different story. Learn why “free” work quietly drains profit in service businesses.
Think more clearly about leadership and decision-making
Identify patterns that impact performance and results
Strengthen how you lead teams and run your business
Create alignment between strategy, execution, and outcomes
Some articles are short and pointed.
Others go deeper into leadership, business dynamics, and perspective.
All of them are written to be useful.
Others go deeper into leadership, business dynamics, and perspective.
Applied personally as a leader
Shared with your leadership team
Used to spark better conversations and decisions
Revisited as your business and responsibilities evolve

Discounting feels generous, but the math tells a different story. Learn why “free” work quietly drains profit in service businesses.

Have you looked at your overhead lately and thought, “This is too high”?

Across every industry, there’s a conversation that comes up far too often: “What should an office manager make?” And let me be clear — it’s one of the most superficial and misleading conversations two people can have.

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